Contact & Shipping Info

    

Every new item we sell includes a 30 day money-back guarantee. In addition, most products include at least a limited 1 year warranty, serviceable through us or the manufacturer directly. We strive for 100% customer satisfaction. If you're not happy with your product or purchase experience, please contact us and let us make it right for you.

Email:  support@whitebox.co  
We guarantee email responses within 1 business day.  Most take only a few business hours.  

All shipping estimates are based on orders received and funded before 5:00pm Eastern Time.  Shipping is offered to the U.S., U.S. outlying territories, and U.S. military addresses.  
Standard Shipping (5-8 Day) 
$6.25 Delivery times vary between 5-8 business days.  

Expedited Shipping (2-3 Day)
$9.35 Delivery times vary between 2-3 business days. 

Next Day Shipping
Now $25.00 for all orders in the lower 48 states. Delivery time is 1 business day.

Please Note: We cannot offer Expedited Shipping or Next Day Shipping to PO boxes, military addresses, or to Alaska or Hawaii. We will use standard shipping for these addresses (5-8 business day transit time).

Estimating Shipping Charges

To estimate your shipping costs, please add item(s) you wish to purchase to your cart and proceed to the Checkout Page, where you can see the cost of shipping for each shipping method. Once you have estimated your shipping costs, you may continue to place your order.

International Orders
Please be sure to select the "International Checkout" button.  
International Shipping (Outside of the USA)

CANtact.io has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically transfer to the GlobalShopex cart. You may pay with International credit cards,

PayPal, SafetyPay, Bank wire transfers, Money Gram or other local forms of payment. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.

You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:

Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (52) 555-351-2656
Brazil (Sao Paulo) · Tel: (55) 213958 1440
Peru (Lima) · Tel: (51) 17087236
Colombia (Bogota) · Tel: (1) 508 2859
Chile (Santiago) · Tel: (56)2 2-938-2628